Herefordshire Carers Support has a set of clear values that underpin our mission:
Our support is based around respect for the resources and expertise Carers already possess. Identifying and mobilising Carers' assets are the foundation for improving their lives and experiences.
We do not deny the personal and emotional costs of caring but we also see the opportunity and learning that springs from adversity; the love and commitment from which caring comes. Recognising and supporting skills of resilience empowers people to value and develop their abilities.
We take individual, family and community aspirations seriously. Our realism is optimistic; we focus on the future rather than the past. By fully believing in the potential of Carers and keeping an alliance with their hopes and values we engage with their potential, not what they are limited by.
We work to ensure that individual voices are heard and valued at every stage of support, including at a strategic level, in the way services are planned. We don't lead Carers, we learn from them. The strengths perspective focuses on the choices, goals and expertise that people form for themselves and ensures these are reflected in all our work with them.
We believe that each person's environment is rich with possible sources of help but Carers sometimes need the confidence that support work brings, to access and coordinate these. When given the opportunity both formal and informal partnerships can contribute assets that may not be intensive or costly but that people greatly value because they bring sustainability to a situation.
Caring relationships are fundamental to human well-being. Our role is to assist families, neighbourhoods and communities to care for their members and for themselves. By engaging with the full social identity of Carers we recognise their importance within a network of relationships.
Herefordshire Carers Support aims to provide the best quality services at all times.