Sharon Jan14

Sharon Pugh

Interim Manager

My responsibilities include assisting with service planning, undertaking day-to-day operational issues, staff supervision and quality management.

I am also the lead for the Think Carer work stream which aims to increase Carer awareness amongst universal services and the community.

My background is in health and social care having worked for the Acute Hospital Trust and Herefordshire Council Adult Services in a number of roles including Information, Quality and Performance Management and Commissioning.

I have lived in Hereford all my life and have also experienced being a family Carer.

Michelle Baillon

Connecting Carers Advisor

I am one of two of the Connecting Carers Advisors. Our main responsibilities are connecting Carers to accurate information and advice and to signpost Carers to appropriate services, to encourage support and networking with other Carers and registering Carers on our database and to share various content on social media.

I trained and worked as a Staff Nurse many years ago and have done voluntary work in a variety of settings both here and abroad and have worked as a paid Care Worker. I am myself a Parent Carer for my son who has Autism, ADHD & Sensory Processing Disorder.


Lauren Keen

Communications and Marketing Coordinator

I have two roles within the organisation.

Firstly, I’m newly appointed as Herefordshire Carers Support’s Communications and Marketing Co-ordinator.  I have been working for Herefordshire Carers Support for over 4 years now and am very much looking forward to my new role.

I am also a Young Carer’s Sessional Worker at clubs where I am a gracious loser at both pool and connect four..

Dawn _2018

Dawn Cater


I keep the accounts in order at HCS, providing financial info as and when required to enable the rest of the team to plan and control their activities, and ensure that payments are made on time and cash is collected when it is due.
I am an accountant by training, and carer by nature so this is my ideal job!

Jude July 16

Jude Loveridge

Think Carer Advisor

Having worked for HCS for a couple of years now I have a better understanding of what life can be like for carers. I welcome the opportunity to raise awareness of Carers with universal services and the wider community. When we all begin to ‘Think Carer’ we become a more compassionate society; understanding the additional challenges that Carers face.

Chrissy _2018

Chrissy Dunlop

Connecting Carers Advisor

I have been with Herefordshire Carers Support for 9 years during which time I have held a number of positions.

I am now one of two of the Connecting Carers Advisors. Whose main responsibilities are; connecting Carers to accurate information and advice;  signposting Carers to appropriate services; encouraging support and networking with other Carers; registering Carers on our database and sharing various content on social media.

In my past life, I trained as a Staff Nurse and have previously worked as a Community Development Worker for Sure Start and Herefordshire Voluntary Action.