If you have a loved one in a residential or nursing home and the council funds their care and the home has increased its care fees from 1st August 2014, you, or the person in the home should have received a letter from Herefordshire Council’s Adult and Wellbeing Directorate advising you not to make any additional top-up payment directly to the care home.

The increase is due to the Council changing the price paid to residential and nursing home providers for care for people who qualify for local authority funding.

If you are at all concerned, or want more information, you  can contact  the welfare and financial assessment team either by phone on 01432 363633 or by e-mail or, if you would like support to do this you can call us on 01432 356068.

To see the letter, click here

For more information about Third Party Contributions, please click here


Remember –if you have any queries or concerns about any aspect of you caring role, we are here to listen and help in any way that we can – just call 01432 356068

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