Campaign to make hospital parking free for Carers in England

In the last edition of KIT we told you about this campaign. Julie Cooper MP wanted to introduce new legislation to Parliament which would exempt Carers entitled to Carer’s Allowance from NHS hospital car parking charges in England. The Hospital Parking Charges (Exemption for Carers) Bill was presented to Parliament and debated in the House of Commons on 30 October 2015. Unfortunately the Bill failed to win enough support in Parliament to progress to its next stage, making it almost impossible for it to become law.

As a result of the Bill and support from Carers, the DoH has updated its guidance on hospital parking charges to specifically include Carers – for the very first time – as a group for which concessions, such as free or reduced charges or caps, should be available.

Whilst these are guidelines and not legal duties on hospitals this is a step towards tackling the unfair burden hospital parking charges place on Carers.

We have checked with Hereford Hospitals and they have advised us that there are some concessions for Carers but that their website and information does not currently include these, this is being addressed.

Parking Concessions for Carers:

  • Carers in active care of patients on wards with nursing staff
  • Parents/carers of children staying overnight: will have car parking charges discounted to the two-hour rate

In summary, this is the procedure carers would need to use:

  • The concessions in place if appointments have been delayed by the Trust, not for the time taken for treatment. If you qualify for a concession the relevant ward/department will complete a concession slip. If you feel you may be eligible for this but have not been offered, please ask. The slip and your car parking ticket should then be taken to the Patient Advice and Liaison Service (PALS) located at the Main Entrance area. They will validate your ticket to the appropriate rate between 9am – 5pm, Monday to Friday. Out of hours the CP Plus Attendants will validate the concessions, please contact one of the attendants within the car parks.

For more details about concessions/procedure, please visit Wye Valley NHS Trust’s website.

Published 2 February 2016

Park the Charges – our campaign for free hospital car parking for carers

Carers UK is working with Julie Cooper MP to campaign to make hospital parking free for carers in England.

The more support we have, the more likely the Bill will be successful. #parkthecharges


Julie Cooper MP wants to introduce new legislation to Parliament which would exempt carers entitled to Carer’s Allowance from NHS hospital car parking charges in England. Julie has an opportunity to raise this issue in Parliament through a Private Members’ Bill which will be debated in the House of Commons on 30 October 2015.

We know that hospital car parking is a big issue for many carers. Visiting hospital with someone you care for is tough enough, without the stress of having to renew the parking ticket, the time it takes, and even just having the right change, not to mention the cost which can run into hundreds of pounds each year.

We think this is an important opportunity to make a real difference to carers, so we’re calling on carers and organisations to join our Park the Charges campaign and show support for Julie’s bill ahead of the debate on 30 October 2015.


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