Herefordshire Carers Support: still your local Carers charity despite funding pressures

Carers are an increasing, invisible and unpaid workforce of around 30,000 people in Herefordshire – that’s 1 in 6 people.

Good quality support for unpaid Carers is what Herefordshire Carers Support has always been about, including helping Carers realise they are a Carer and reaching more of them. This month has seen a bright new look and new sign outside the Bath Street offices.

Herefordshire Carers Support staff are highly skilled, knowledgeable, keen and committed to supporting Carers, but we want to make sure people understand how things are changing and the pressures we are under

If you look after or regularly help (unpaid) someone who is ill, vulnerable or has a disability, and couldn’t manage without your help, you are a Carer.

Please sign up with us to find out about our support work and what might help you

Herefordshire Carers Support’s staff support Carer volunteers to keep vital local Carers’ Groups running across the county. For example, Rejuvenate! the craft and creative group for Carers that is going from strength to strength.

Our expert staff continue to offer tailored phone and web-based advice, information and support for Carers, supplementing the Council’s online WISH service.

We are doing more interactive and varied social media offerings and now host the website and information part of Family Drug Support’s work after their closure – previously a local charity supporting the families of people with drug or alcohol addictions:

Face to face support is available, with the office open 10am-3.30pm Mon-Fri. We now encourage Carers to make an appointment if they can, so our smaller team can plan ahead.

The upcoming Carers Week (11 – 17 June 2018) sees Herefordshire Carers Support supporting local Carer focused events and hosting its own drop-in on Friday 15 June, 11am – 2pm at our offices in Berrows Business Centre.

Herefordshire Carers Support goes out and about to community events and is also working hard to influence public services, such as GPs, hospital, social care and mental health, to ‘Think Carer’ so they take every opportunity to support Carers directly.  Without Carers these services would find it even harder to cope themselves.

But although needs and costs are rising, Herefordshire Carers Support continues to struggle for funding in the very difficult environment facing all charities and also the local authorities who fund what we do.

The charities that currently support our work with Young Carers (under 18s) and Young Adult Carers (18 – 25yrs) are unable to support us beyond this September. This means our current service will stop in the autumn with the loss of two experienced staff.

Although we are still working hard to find funds to continue Young Carer activities, there is no guarantee we will secure any.

The Government funds that support our work with Parent Carers – whose children have complex health needs and disabilities – will also stop in September. Sadly, this means that another skilled staff member will go.

Meanwhile council-funded services for Carers via Crossroads Care stopped in March 2018 and Herefordshire Carers Support is currently uncertain of what council funds will be available next year.

Uncertainty and challenges like this mean charities like Herefordshire Carers Support battle to keep things in place. But we are here for now and continuing to support Carers, young and old, no matter who they are caring for.

If you’d like to volunteer with Herefordshire Carers Support or to fundraise, donate or otherwise help, please contact us on 01432 356068 or visit our