Carers Rights Day 2017

CRD 2017 Collage67 Carers attended Carers Rights Day in November 2017 and said that they liked the new format and the opportunity to participate and contribute to discussions and service planning.

Here is a small sample of the 40 comments received from those attending.

“It made it even more evident to me that generally the role of unpaid Carers is not recognised. National awareness is very low, needs to be improved;”


“Useful opportunity to continue awareness raising and make connections;”


“Carers had an opportunity to have their say & listening to other Carers view and always makes me look at the way I think;”


“We had an opportunity to voice our needs as a whole & a chance to have them written down;”


“Thank you to all staff for a thoroughly well organised, realistic and social occasion. As always, sound teamwork won the day”

We would like to thank Allpay who sponsored the event and all the local businesses who donated raffle prizes – we raised £77.  Also a big Thank You to Liana Maddocks, the photographer on the day.

Full HCS members should have by now received a copy of the AGM Report if you haven’t, please call 01432 356068.

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VOTING CLOSED: Avivia Community Fund – Caring for Parent Carers

DSC_0069 Support us to gain £10,000 – £25,000 to support unpaid Parent Carers across Herefordshire! 

Now’s the time to share our project with friends, family and community supporters to get as many votes as possible.


Everyone you tell can cast 10 votes, which you can spread between different projects or just one, as you choose. The more support our project gets, the better our chances of securing funding.


Unpaid Carers are the life-blood of our social care system giving countless hours of physical and emotional effort to look after a family member, partner, child, friend or neighbour who may be ill, frail, elderly, have a disability or physical or mental health issues. We are very proud to help them.


We want to help Parent Carers living in Herefordshire who provide care for a child less than eighteen years of age who is ill, has a disability or any additional needs. Caring for such a child can be very rewarding but even when parents willingly take on the task it’s still hard work. They experience times when there is too much to do, not enough money, no social life or time for themself and not enough for sleep or relaxation. We want each of them to feel supported in their caring role and to get the help they need, when they need it.

As well as our advice and information help-line, one-to-one support and peer support groups, we have a number of initiatives to enable them to become part of a network that will improve their lives. A Forum called VOICE; participation training; communication channels; help in representing their views at local authority meetings determining strategy, policy and services relevant to them; and direct support for their children’s education and health care. The VOICE Forum values its members and welcomes new parents to contribute to meetings and a work programme aimed at strengthening participation and strategic partnership work. The VOICE with the support of HCS translates this into the strategic issues that can be taken up with the commissioners and service providers who attend meetings. There are no financial barriers to Parent Carers participating in the Forum and their time is valued for the work they undertake on behalf of the Forum. This sustains a stable, confident and credible steering group that can plan, organise and deliver activities, ensuring that members can represent the Forum and participants can build and realise their potential.

We will offer a training programme that enhances the skills of Parent Carers and develops their resilience so they have the confidence to become involved with the Forum and participate in shared decision making and can also face the daily challenges that caring for a child with special needs presents. Parent Carers use our infrastructure and database to establish a wide network of fellow carers. Our organisation provides administrative support to the VOICE, website updates giving a wide range of up-to-date information, leaflets, publicity and social media capability. Regular E Bulletins and the HCS quarterly magazine are sent to over a 1000 Parent Carers on the HCS database. Parent Carers then better understand how to engage with the issues raised by the Forum, develop confidence in making contributions and see the evidence of them being acted upon.

We assist all Parent Carers to contribute to a wide policy agenda through VOICE to compare and contrast where policy is being implemented well or not, particularly because of geography or differential funding. Parent Carers understand legislation that affects them and the importance of participation and co-production, as well as how to hold agencies to account. Policy makers, commissioners and providers attend Forums to learn how to shape future offerings.

The Children and Families Act 2014 brings together education, health and social care needs of a child into an Educations Health and Care Plan (EHCP). Getting these plans right and accepted through the formal process is a daunting task for many parents. Our project will help them get the right information at the right time to make informed choices and decisions throughout the EHCP process. We will tailor help to guide Parent Carers and young people through the process, ensuring their views, needs and wishes are included. We can act as a named contact throughout EHCP assessment and planning, prepare for and attend meetings with them and provide information about the Local Offer. We will check the EHCP to ensure they are happy with it and refer them to Herefordshire Special Educational Needs and Disability Information, Advice and Support when issues can’t be resolved.

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Thriving Minds

Thriving Minds PosterDue to low numbers, October courses have been put back a week. The October courses will now be starting week commencing Monday 6th November 2017 until week commencing 11th December 2017. If you would like to book a place please contact Emma Robertson directly.  

Thriving Minds Project involving courses which we are running at Leominster Community Centre, School Rd, Leominster HR6 8NJ.

These courses will involve wellbeing education, and self-help strategies for working age adults with self identified or diagnosed mental health issues.

All participants will need to complete a registration form to ensure their suitability for the programme.  The courses will focus on three areas, and these are:

  • Confidence and Self Esteem
  • Managing Anxiety and Relaxation
  • Assertiveness

Attached is:

Please contact Emma Robertson, Assistant Psychologist: Herefordshire Mind should you require further information.

T: 01432 802117 or Ext 123 E:

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We are offering a formal Membership to encourage Carers (and other supporters) to:

  • take part in how Herefordshire Carers Support is run
  • bring diversity of opinion
  • raise our profile
  • give us a stronger voice in the local and national community
  • improve how we are democratically run.

Full details here.

There are three classes of membership:

All Carers in Herefordshire over the age of 16 can apply to become a Full Member of HCS and offers a way for you to become involved

If you are not a Carer but support the objects and activities of HCS, you can become an Associate Member.

If you are a group or organisation working with or for carers, you can become an Affiliated Member.

New Memo and Articles of Association – September 2017

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Feedback your experience of GP Services 


The public have told Healthwatch that one of the six topics they would like us to focus on this year is access to GP services. To make a difference they need your views.

Healthwatch will be visiting various community groups across the county until early October, asking for the public’s views on this important topic. If you would like Healthwatch to come to your community group to hear your views about GP services, please call Mary on 01432 277 044 or email

We are also running an online survey to gather views on GP access, Healthwatch urge people to take the survey, share it with their family, friends and community to spread the word. We can only make a difference with your voice!

Take the Survey here

Posted in Carer Forum, News, Parent Carer

App to offer suicide prevention help and support


Exciting Announcement!  On Friday 8 September, Grassroots Suicide Prevention will be re-launching their suicide prevention App #StayAlive.

Stay Alive is the ideal tool to help people who are suffering with thoughts of suicide to be reminded of their own reasons for living and access support in times of crisis. It’s also a great resource for carers supporting people with thoughts of suicide.

We currently have 30,000 downloads and are looking to significantly add to this during World Suicide Prevention Day, on 10 September 2017. Your support could help save a life.

How? By downloading this free, award-winning app you will help highlight the importance of suicide prevention.

Download the Stay Alive App now, available free on the App Store or Google PlayA short video to introduce the app.

Take a minute, change a life.

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Does your GP know that you are a Carer?

Picture1It is important to register as a Carer with your GP Practice.  Ask for it to be recorded on your Medical Records and their Carers Register.

Even if you are at a different practice to the person you carer for – register at your surgery, this will make sure that your caring role and responsibilities are recognised and considered, maybe offering home visits where possible, more convenient appointment times etc.

GPs will automatically call all carers on their register for a free annual flu jab. 

award-ribbon-06You can now nominate your GP or the GP Practice online for this year’s GP and GP Practice Awards.

When family Carers are well supported by their GP and the staff at the Practice it makes a world of difference.

We want to continue to raise the profile of Carers in GP Practices and to remind them how key Carers are and that the support, or lack of, from GPs and GP Practices can have a massive impact on Carers’ lives.  We also want to celebrate some of the great things happening in our local GP Practices.
Please take a few minutes to complete 6 short questions to tell us how your GP and their Practice Team does/doesn’t offer you support as a Carer.

Nominations close Friday 27 October 2017. Results will be announced at Carers Rights Day and our AGM on Friday 24 November 2017.

The Best and Worst GPs in Herefordshire as voted by patients

A report published in the Hereford Times in July showed the results of a GP Patient Survey asking patients about a range of performance areas at their surgeries including waiting times, ease of making appointment, quality of GPs and nurses, opening times, and overall experience.

To see the report go to:

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Questions about Cancer

123Step on board with

Macmillan Cancer


No appointment necessary.

Go and talk to their friendly specialists.

Wednesday 30th August 2017, 10am to 4pm at Garrick Lane  (Outside My Coffee Corner), Hereford, HR4 9HR

Thursday 31st August 2017, 10am to 4pm at Labels Shopping, Ledbury Road, Ross-on-Wye HR9 7QQ

Friday 1st September 2017, 9am to 3pm at Morrisons, Barons Cross Road, Leominster HR6 8RH

Or you can pick up some of our free leaflets, phone their free support line on 0808 808 00 00 or visit

Organised in aid of Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland

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Carers Strategy approved by Cabinet

As reported in the Hereford Times today (27/07/2017)  Herefordshire Council’s cabinet has approved the latest Carers Strategy which aims to identify Carers and provide clear ways to help and support them.

You can find the article here:

The full range of associated documents can be found on the Council’s website, but we’ve put links to the various papers below for convenience.


Posted in News, Uncategorized

Please help Young Carer Charlotte raise £100

18057810_1868654496707097_4218766125512164748_n“At home I help my Mum and at the weekend I help my Nan and Grandad”

“At my Mum’s I go to town with her to do the shopping because she gets panicked and stops breathing. I help cook, I clean and I hoover. At my Nan and Granddad’s I wash up, sort out the laundry, wash my Granddad’s feet, go shopping on my own and polish stuff”

Charlotte is a Young Carer, providing practical help and emotional support for various family members with illnesses and disabilities. As well as caring for Mother, Nan and Grandad, another close family member has recently been diagnosed with a serious illness so Charlotte spends all her spare time helping out.

This kind, thoughtful and beautiful young girl has decided even with her caring role and the challenges she is facing she’s not doing enough for others.  She has been growing her hair to donate to the Little Princess Trust.

Please donate what you can to support Charlotte and the great cause of the Little Princess Trust.

Today Charlotte braved the chop and had all of her golden locks cut off for the Little Princess Trust.  She is close to her £100 target but not quite there.  There is still time to donate online.

Huge thanks to Opal of LV Hair, Bridge Street, Hereford for doing the honours.









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