Practical Support

There are currently 850,000 people living with dementia in the UK, each with their own unique personalities and life stories. They have the right to be treated with respect, and not stigmatised or treated differently to others because of their dementia.

Any Carer who appears to have a need for support should be offered an assessment.

You will be entitled to an assessment regardless of the amount or type of care you provide, your financial means or your level of need for support.  You don’t necessarily have to live with the person you are looking after or be caring full-time to have an assessment.  You may be juggling work and care and this is having a big impact on your life.

You can have an assessment whether or not the person you are looking after has had a needs assessment of both your needs can be undertaken at the same time.

If you are sharing caring responsibilities with another person, or more than one person, including a child under 18, you can each have an assessment (although for a child under 18 the assessment will be different).

Thousands of people with profound and multiple learning disabilities cannot use standard accessible toilets. They need support from one or two carers to use the toilet or to have their continence pad changed. Standard accessible toilets do not provide changing benches or hoists. Most are too small to accommodate more than one person. Without Changing Places toilets, the person with disabilities is put at risk, and families are forced to risk their own health and safety by changing their daughter or son on a toilet floor.

Find a Changing Places toilet quickly and easily!

Herefordshire Carers Support: Counselling for Carers

How can Counselling help Carers?

Counselling can help with the huge emotional responsibilities associated with   being a carer.

It is:

  • an opportunity to feel heard and cared for
  • time and space for you
  • to be heard without judgement
  • to be listened to in a way that lets you tell your story

Counsellors will not tell you what to do.  Counsellors will focus on understanding your situation from your point of view.

Sometimes feelings around your caring role can be overwhelming and frightening. You may experience anger, irritation, a sense of loss or isolation. Such emotions can seem unacceptable to you in your caring role; and can lead to feelings of guilt and shame.

Our Counselling Service gives you a safe and confidential place to express and explore your feelings and thoughts. Counselling can help:

  • gain a new perspective
  • validate your role as a carer
  • provide space to ‘offload’
  • make the difference between coping and not coping

What is the Counselling Service?

You will be offered 6 free weekly sessions of fifty minutes. This is intended to give you the opportunity to see if counselling is right for you. There is a review after the fourth session and again after the sixth session. Further sessions can be agreed between you and your counsellor, but there is a minimal charge for these to cover the cost of the room booking and volunteer expenses.

The time and venue of your sessions will be mutually agreed.

At your first session, the service on offer will be explained to you.  It is for you and the counsellor to decide if you can work together and that the service will be of benefit to you.  To proceed further you will be invited to enter into a counselling agreement.

Dementia Connect is Alzheimer’s Society’s comprehensive services directory for people affected by dementia in England, Wales and Northern Ireland.

Enter your postcode or place name to find voluntary, statutory and private services nearest and most relevant to you. Each listing includes a map and clear, essential information about that service.

The Herbert Protocol is a national scheme adopted by police services and other agencies across the country.

It is a simple risk reduction tool to be used in the event of a person with Dementia or other mental vulnerability going missing. It consists of a form that contains vital information about a person at risk that can be passed to the police if the person is reported missing. A recent photograph of the person should also be kept with the form.

The basis of the scheme is for vital information about the person such as medication, description, photograph, significant places in the person’s life and their daily routine, to be pre-recorded on a form. It encourages carers, families, friends or neighbours, to hold information about the person with Dementia that can help the police find them if they do go missing.

These services have to be referred to via a GP or Hospital Consultant, therefore members of the public/patients cannot refer themselves.

You can ask your GP or Hospital Consultant if you would be eligible to be referred for this service.

A Safehands holiday is so much more than an accessible room in a fantastic location. We work hard all year round to make sure that we offer the very best in live music offering all-round entertainment to our guests.

Our chefs serve up mouth watering breakfasts and delicious three-course meals. You’ll find our menus are a delightful mix of your favourite dishes, classics with a twist and something new to try.

Both our hotels has it’s own unique activity options so you might end up in the welsh valley’s, shopping in Cheshire, entertaining the animals at Blackpool Zoo or on an accessible steamer cruise across windermere in the lake district.

No matter how much or how little you feel like doing, why not let our friendly, helpful team make your break one to remember!

Safehands Holidays Reservations

2 Neptune Court

Whitehills Business Park



Telephone: 0333 999 8888