Volunteers – can you help?

Finding I had a few hours to spare I thought I would like to give something back to the community in doing interesting, helpful and worthwhile work. For a year now I have been volunteering at Herefordshire Carers Support (HCS) two hours a week helping with the call backs. I find supporting the Carers very worthwhile and rewarding. The staff at HCS have made me very welcome and I have met new colleagues and made new friends. I feel that I am appreciated and I enjoy being part of a great, conscientious team. Come and join us!

Jan Pugh

Volunteers to take on a small, short term project to further develop our Carer’s I Count Card scheme

Those of you who are registered as a Carer with Herefordshire Carers Support will know that our Carer’s I Count Card is one of the ways in which we try to raise the awareness and recognition of unpaid Carers. The I Count Card entitles you to a discount from the businesses who have signed up to the scheme.  These currently include therapists, solicitors, mobile hairdresser, equipment and aids as well as entrance fees to national and local leisure facilities, cinemas and theatres.


We are always looking to extend the list of discounts and are also keen to further enhance our Short-Breaks database; intended to give Parent Carers information about places to stay, things to do, holidays, short breaks etc. which have carer-friendly facilities.


We are looking for someone who could spare a few hours to contact the providers on our Short-Breaks database to see if they would be willing to join the I Count scheme – and offer some form of discount for our registered Carers.


If you think this is something you would like to help us with, the number of hours and when you work them would be entirely up to you – and you can choose whether you come into the office with the rest of the team, or work from home.


If you would like to know more, please call us on 01432 356068 or email help@herefordshirecarerssupport.org with your details and we will call you.

Help with Fundraising!

We are looking for volunteers to help us on bag-packing days, handing out information at events or special event days when we have face painting, craft activities and entertainment. If you are able to spare a couple of hours and would like to help us to raise funds to support family Carers, please call us on 01432 356068 or email help@herefordshirecarerssupport.org.

HCS Volunteer Role – Young Carer Clubs and Activities Worker

Herefordshire Young Carers help children and young people across the county who care for a family member with a long term illness or disability.


Could you make a difference to young people in your area?


We’re currently looking for volunteers to help at our young carer clubs in Hereford and Ross on Wye.


If you can spare an evening every other week to help Young Carers have fun, develop new skills and meet their full potential then we would love to hear from you. No previous experience necessary, just enthusiasm and an affinity with young people. If this sounds like you please contact us today on 01432 356068

Enquiry Line / Call backs

We are looking for some dedicated and enthusiastic volunteers to work on our enquiry line. Previous experience with enquiry lines / help lines is not essential as training can be provided.


The right volunteer would:

  • Be able to maintain confidentiality
  • Have excellent listening skills
  • Be committed to equal opportunities policies and practices
  • Have an understanding and empathy about the issues affecting Carers
  • Be willing to learn new information
  • Have a confident telephone manner and the ability to explain ideas clearly and concisely


In return:

  • Volunteering may prove a positive step in getting back into employment and will enhance your CV
  • Promote your personal development
  • Provide access to on-going training and support as and when it arises


Anyone over the age of 18 can join us and the great thing about volunteering is that it’s so flexible. You can fit it around all of the other things that you have to do. Whether you can spare a few hours once a week or fortnight, or can give a couple of days each month we will have an opportunity for you. The HCS enquiry line is available between 09:00 – 17:00 weekdays (except Friday 09:00 – 16:30) so volunteers must also be available during these hours. You will also be reimbursed for ‘out-of-pocket’ expenses.


If you are interested or have any questions, please do get in touch with Rachel on 01432 356068.

We look forward to hearing from you!