Carers I Count Card

Herefordshire Carers Support believes that family Carers deserve a little extra in recognition of the valuable work they do.

Many businesses are happy to offer concessions for family Carers including reduced or free membership, entry or goods; however proof of being a Carer is needed when you are caring for someone who does not have an obvious disability.

The ‘I Count Card’, issued by Herefordshire Carers Support, is intended to help family Carers identify themselves easily.

It is the same size as a credit card so it can be carried in your wallet or pocket.

Local businesses such as leisure centres, therapists and solicitors have signed up to the scheme and offer various discounts.

The Carers ‘I Count’ Card has also been used by family Carers accompanying the person(s) they care for, to get in free at local theatres, cinemas and even National Trust properties and major attractions such as the London Eye.

The Carers ‘I Count’ Card is free for all unpaid family Carers registered with Herefordshire Carers Support.


The Courtyard Centre for Arts

The Courtyard offers carers who accompany a disabled visitor because they require specific support to be able to access a performance on a complimentary ticket. These tickets are available to Carers to any Film or Live Show programmed by The Courtyard subject to availability. (policies may differ for private hires of the venue). Please visit The Courtyard’s websites access page for further information on upcoming events and terms and conditions:

To arrange a booking please contact the box office.

Edgar Street
01432 340555

Complementary tickets

Frankie and Benny’s

20% off your food bill when two main meals are purchased from the main menu. Availably every day. Not valid in conjunction with any other offer or promotional including breakfast, lunch, mid-week menus and set menus. Not valid with family feast sharing meal, one voucher per table. Valid at any Frankie & Benny’s or little Frankie’s restaurants excluding airport locations. Maximum of 6 guests.


Indigo Music and Movement

Workshops for children 5 – 6pm and teenagers/ adults 6 – 7pm on Mondays with learning difficulties or autism at The Cube or there additional are sessions (same times) on Wednesdays at Asda Community Room, Worcester.

Workshop includes singing, music, instruments, rhythm, essential oils, colour therapy, LED lighting, massage touch, movement. All designed for those with learning difficulties, autism and additional needs.

One ‘indigo music’ member and parent / Carer £3.80 per session or £20 for 6 classes in each 6 week term or £35 for 12 classes (two a week) over the 6 week term. If you want to bring you’re other children or another adult / Carer there is a charge of just £1 per person per session. All these prices exclude the 10% discount!

The Cube

Albert Road


WR14 2YF

01905 333221

07712 649091

[email protected]

10% discount

Moors Meadow Gardens & Nursery

A 7 acre organic hillside garden, with a large range of plant and wildlife species. There are also intriguing features and sculptures. Meandering paths will lead you through extensive shrubberies, fernery, grass garden and spring garden, into dingles, meadow with numerous specimen trees, shrubs and countless bulbs, past ponds and pools and herbaceous beds and borders and large kitchen garden. Picnics welcome. Guide dogs only.

Situated 4 miles North of Bromyard, on B4214 road. If you would like to visit on a day we are not open please contact.

Carers can gain entry to the farm at a concession of £5 instead of £7.





01885 410318

07812 041179

Open: 11am-5pm (closed Wednesday & Thursday) 25 March – 7 September.


Herefordshire Libraries       


Unpaid carers using Herefordshire Libraries are entitled to an access ticket to make it easier for them to use the library service. There are no fines or fees to pay for late returns or media items, and all of our libraries have large print, spoken word CDs and DVDs available alongside our book stock. You can also use our online catalogue to order items from anywhere in the county to be delivered to your local library, free of charge. Please ask in one of our branches about concessions for unpaid carers to obtain an access ticket, even if you are already a member.

 You can find out more about the services we offer, find opening times and our online catalogue on our website –






Focus on ‘the use of therapeutic knitting as a healthcare tool – unravelling the neuroscience behind the bilateral, rhythmic, automatic movements and the complex combination of physiological, psychological, behavioural, social and creative benefits experienced’.

During your weekend yoga teachers focus on exercises that will improve your sitting posture, relax your shoulders, improve your vision and allow knitting to be a beneficial pastime rather than one that makes you tense and stiff. We will also use knitting to guide a meditation. The weekend is aimed at beginners and experienced knitters and yogis, all levels should benefit hugely from this practice. If you are a beginner you will learn to knit too!

Programme will include each day: Breakfast (Saturday and Sunday), 2 hour yoga class, lunch, 2 hours knitting, meditation and yoga class, Tea/cake and dinner (Friday and Saturday). Price: £459 per person for the weekend, £59 per person (£50 for I Count Card holders) for Saturday or Sunday 11am – 4pm.

15% discount


Appliance Solutions




We are an independently run local business based in Ledbury, Herefordshire.  We have been offering a personal and honest opinion to ensure customer satisfaction for over 17 years.  Whether you’re looking for a new electric or gas cooker or a fridge freezer, we’ve got it all!

We have a huge collection of appliances, anything we don’t have, we can order for you.  We know our products inside out and will help and advise you on what product best suits your needs. We offer FREE Delivery to Carers registered with HCS regardless of where you live in Herefordshire. (Normally applies to HR8 postcodes only).

Installation of electrical or wet goods to existing pipework is free of charge. We are happy to supply gas appliances and advise you on local companies to connect. We will also take away your old appliance, on a like for like basis, as well as removing any packaging.

01531 636369

[email protected]

Free delivery

To Know Me books      

Connecting with the person behind the Dementia.

07854 553980

[email protected]

10% discount

Mr & Mrs Windows 

With over 30 years of experience in the home improvement industry, Mr & Mrs Windows have decided to band together to offer the local area a new way of doing things.. The right way of doing things. No salesmen, just a free, realistic price, given in writing for you to consider at your own leisure.

01989 750472

[email protected]

10% discount

Bernie Jones Tyres 

Church Ward Trading Estate

Barrs Court Road



01432 274345

10% discount


ABC Auto Electrical Services

Unit 4
Church Ward Trading Estate
Barrs Court Road
01432 354666

10% discount



Cherry Tree Home Help 

We can help you or someone you care for with shopping, household tasks getting to appointments, keeping up with interests and activities, looking after your home while you are away, Assisting when home from hospital

DBS checked, fully insured, clean driving licenses. Hereford based. We offer 5% off second and subsequent hours per visit to “ I Count Card “ holders.

Vicky 07941 412885

Cathy 07990630850

10% discount

Right at Home 

Right at Home offer personalised high quality care at home, from companionship, accompanied appointments and hospital to home, through to full personal care for those who need more support to remain independent.  For unpaid family Carers, it could take the form of respite periods to allow them a break, or long term help taking care of a loved one.  We can offer Carers 10% off the first months costs and 5% off the second.

01432 507557

5-10% discount


South Hereford Landscaping  

For a free quote – get in touch! Patio’s, raised flower beds, driveways, fencing, decking, brick walls, paths, tarmacing and concrete bases—just a selection of the work we undertake.

01432 509105 or 07969 014274

[email protected]

20% discount


Bee Beautiful

Provides beauty and holistic therapies to improve physical appearance, ease stress and improve general wellbeing, providing a professional service, to give relaxing high quality treatments.
Treatments include: Sienna X spray tan, various waxing treatments, Lash and brow tinting, Facials, Hot stone massage, Body massage, Aromatherapy massage, Indian Head massage, Manicures and Pedicures.

07772 077178
[email protected]

10% discount

Dishley Foot Health 

Registered foot health practitioner/ RGN

01568 613298

07816 988196

[email protected]

10% discount

Feet First


Qualified Foot Health Practitioner offering a wide range of treatments and advice in patients own homes. Having worked within the social care sector for 30 years leaving to join the NHS and retrain 4 years ago, I have found that the withdrawal of public transport and funding for social care services has left those most in need without the basic necessities such as nail cutting and foot care. I am trying to reach the wider community who cannot travel and would benefit from domiciliary services.

The treatment consists of a full assessment of the foot, nail cutting, corn and callus removal, provision of padding and medicaments followed by advice on interim maintenance. The cost of the session of which lasts around an hour ranges between £27 – £35 depending on the severity of the problem.

01989 769421

07738 339879

[email protected]

10% discount

Simon Griffiths, RGN

Qualified foot health professional.

8 Elgar Avenue
01432 279256   

10% discount

Hairdresser, Sadie’s Styles

Mobile hair service covering all aspects of hairdressing from Colours, Cuts/Trims, Blowdrys, Hair ups and wedding hair. 

07841 908484

10% discount

Hairdresser, Jayne

01568 613281

07904 068729

10% discount

Halo Leisure

The I Count Card is used to fully discount the payment of an activity that is undertaken to support a third party in accessing our facilities.

Should the card be presented when a third party is not present we will reduce the full price to that of a concessionary user.

Concessionary rates are available on a range of activities at any of the leisure centres in the county including: gym and fitness suite, group exercise classes, swimming pools with family fun sessions, aqua exercise classes, group and 1-2-1 swimming lessons for babies, children and adults. Also: 9 hole golf course; Indoor bowling; Spa and therapies; racket sport facilities including badminton, squash, table tennis, indoor and outdoor tennis; Athletics track; All weather pitches.

0845 130 0842

FREE (when supporting a third party in accessing facilities)

Holme Lacy House 

Holme Lacy



01432 870870 

10% discount off all beauty treatments.

Natural Soles Reflexology

Kate Hemblade (MAR) of Natural Soles Reflexology offers you the opportunity to benefit from the relaxing and restoring experience that having a reflexology treatment can offer.

Based in Tupsley, Hereford, and offer appointments in her treatment room, allowing you the opportunity to have that “time out” feeling, but in a relaxed, personal and homely environment.

If you are unable to visit Kate, she also offers a mobile service – she can travel to you. Evening and weekend appointments are available.

Reflexology can help relax, improves mood and sleep, relieve tension and stress, and improves a sense of wellbeing. This in turn can have a beneficial effect for the person as a whole.

14 Backbury Road



01432 272440

07870 933030

10% discount

Physio and Health Matters 

Physio & Health Matters is a privately owned physiotherapy practice that has built its reputation on the quality of care that it provides. They pride themselves on highly qualified, experienced practitioners and bespoke facilities offering expert treatment for an extensive range of problems. They believe in treating the individual as a whole, determining the root cause to provide the correct course of treatment using a collaborative approach to restore fitness and promote an active lifestyle.

They boast an excellent client recovery record and work very closely with local consultants, GP’s and other medical service providers. They have a fully equipped gym with private treatment rooms and we are one of only a few physiotherapy practices in the UK to boast state of the art  Advanced Spinal Technology (AST) equipment. Treatments include: Neurological rehabilitation, physiotherapy, advanced spinal technology, women’s health, massage, podiatry, neuro care, clinical modified Pilates, acupuncture and nutrition.

Broadway House

3rd Floor

32 – 35 Broad Street



01432 817225

[email protected]

Upper ground floor


Ross Park



01989 548314

[email protected]

10% discount

first 5 sessions

The Point4

Based at the Royal National College for the Blind in Hereford, thePoint4 is second to none when it comes to accessibility for disabled users and offers a great Concession Membership package for those who are registered disabled at just £21.50 per month.

Carers who are required for support go free with their “I Count Card”. Carers who are not required for support but use the gym at the same time as the person they care for are also eligible for the £21.50 membership.  

Carers with the “I Count Card” wishing to use thePoint4 at other times can also benefit, with a discounted membership of £37.50 per month.

There is no joining fee, no long term tie-in contract, and thePoint4 has free car parking.  Membership includes a full induction and fitness programme as well as access to a wide range of classes and the Spa facilities. We are always pleased to offer tours to view our facilities. 

Opening times: Monday – Friday 06:30 – 21:30 : Saturday – Sunday 09:00 – 17:00

Venns Lane



01432 376 387

[email protected]


Discounted membership


Relax and Unwind 

Karen Perrett provides aromatherapy massage and some sports massage to help to stimulate his muscle tissue and to prevent muscle atrophy and deterioration.

Massage can help to reduce Muscle atrophy and to keep the body working. It stimulates the lymphatic drainage system and helps to compensate for the lack of mobility in patients that have difficulty in getting around. It helps to reduce oedema and where other senses have been lost (For example through Stroke). The other sense become heightened and the power of touch and smell, play a really important part in the recovery process.

Karen also offers body scrubs and facials (all using natural products such as pure coconut oil and lavender oil and complimentary to the creams that are used and promoted by the district nurses). She is fully insured and prices start from £20 (includes discount) for a body scrub or back massage. Full one hour treatment £35 (includes discount).

Karen is available on a mobile basis covering the whole of Worcestershire, Herefordshire and bordering Counties. There is also an ‘In-Salon’ service in Bromyard.

07870 586896

[email protected]

20% discount


Yeleni Support Centre

Nicky Heath and her team of complementary therapists are offering ‘donation’ Reiki sessions on a Thursday evening and Saturdays, which you will need to book for. The sessions are free but if you can give a donation to the charity it is much appreciated and enables the work to continue.

2 Blackfriars St



01432 342342

10% discount


Wye Valley Traditional Acupuncture


Vincent offers Traditional and Modern Medical Acupuncture treatments for many different conditions. These include bad backs, stiff necks, elbow and knee problems as well as migraine and stress related problems. If you would like to know if you would benefit from treatment please get in touch.

The White Door Clinic

1 Broadview





10% discount



Gabbs Solicitors

A firm of solicitors, offering comprehensive  legal advice to a wide range of clients, both private and corporate.
A professional, personal and forward-looking firm that offers its clients quality service, support and legal advice. The firm’s origins date back to the Eighteenth Century and been proud to play a prominent role in the local area over many years. The current partners, solicitors and other legal staff have a wide range of skills and specialisations.
10% discount for services regarding Wills and Lasting Powers of Attorneys only.
‘In order to receive the 10% discount you must let us know if you hold a Carers I Count Card at the time of your initial enquiry’.

14 Broad Street
01432 353481
1-2 Chancery Lane
01497 820312
26a Broad Street
01568 616333

10% discount


Just Wills & Legal Services

Just Wills & Legal Services offers specialist advice and estate planning to families with special needs, and to clients of all ages in the comfort of their own homes, at times to suit. If you need advice on making your Will or creating a Trust, Lasting Power of Attorney or other related legal matters, Just Wills & Legal Services are offering a discount to Carers. Please ask for details.

11 Hever Road
01432 266735
07980 929690
[email protected]

10-25% discount
on selected services

Kidwells Solicitors

Kidwells House
Rotherwas Industrial Estate
4 Coldnose Rd
01432 278179

10% discount

Wyefield Wealth Management

Kirsty Tyler offers friendly and expert advice in: long term care planning, inheritance tax planning, investment planning and retirement planning. Guarantees advice which provides clients with peace of mind and security.

07576 042007
[email protected]   

10% discount

Mortimers Solicitors

Solicitors, offering advice on the following areas of law: Family, Care Proceedings, Contract Disputes, Employment, Unfair Dismissal, Settlement Agreements, Negligence Claims, Wills and Probate, Powers of Attorney, Conveyancing, Commercial and Agriculture.  We believe in combining expertise with a genuinely friendly and approachable manner.

41 Widemarsh Street



01432 355 572

35A Foregate Street



01905 730 906

20% discount


TPG DisableAids

TPG DisableAids specialise in the supply, repair, and maintenance of all types of mobility and disabled aids from stairlifts to daily living aids, and have been supplying and distributing products directly to our customers, NHS, and County Councils.

Plough Lane



01432 351666

10% discount

up to the value of £50



“Now I Never Forget To Take Medication” – Phone Calls To Remind Loved Ones To Do Things That Matter.

  • Hear a trusted voice: Loved ones can hear your voice when they answer the phone, we also have a selection of pre-recorded messages.
  • Respond to potential emergencies immediately: up to 4 people can be alerted when a call is not answered (optional).
  • As many calls as you need 24/7: All inclusive price of £12 a month after a 2 week free trial.

CareCalls helps those who are frail, have learning or physical disabilities and those with complex medical needs. It also helps those who are just a bit forgetful.

Set Up A CareCall In Less Than 3 Minutes.

0117 3357 999

2 week FREE trail

Care Messenger

Makes keeping in touch easy for everybody. With no more than a simple box, you can send messages or pictures straight to a TV screen – simple to understand and simple to use. Keep in touch and show someone you care.

RRP cost is:  £90 + VAT for the set top box then £72 per year (£6 per month) + VAT for the licensing (this allows unlimited free downloads of the app for friends and families, healthcare professionals etc)

Installation is optional (there are video bites to demo this and some clear step by step instructions and FAQ on the website) but if you do want an engineer to install this is £60 + VAT . Do call to discuss your individual needs.

10% discount